gp99's commitment to responsible gaming
gp99 believes that gambling is entertainment — not a source of problems. Our protection tools and guidelines are here to help you stay in control at all times.
Why we believe in responsible gaming
Playing on the gp99 platform is about more than winning or losing — it is an entertaining experience that adds to the enjoyment of your everyday life. However, like any form of entertainment, it can become harmful if it goes too far. That is why we have made responsible gaming a core foundation of our platform.
gp99 provides a safe and transparent environment for players in Bangladesh. Our goal is for every user to enjoy themselves consciously and within their own budget. We want you to stay in control at all times — and whenever you need it, our tools and support team are here for you.
On this page you will find out how to set your own limits, recognize warning signs of a problem, and seek help when needed. Playing with a clear head and within the right boundaries is the smartest way to play.
Our protection tools
Deposit limit
You can set your own maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and increasing it requires a waiting period. This is the most effective way to keep your budget protected.
Time-out feature
If you feel you need a break, you can put your account on time-out for a set period. Take a break ranging from 24 hours up to several weeks. During this time no bets or deposits can be made.
Self-Exclusion
If you feel you need a longer break, choose self-exclusion. This closes your account for a set period or permanently. This decision is not reckless — it is brave and responsible.
Betting and activity history
Your complete transaction and betting history is always visible in your account. Keep track of your spending and your wins and losses so you always have a clear picture of reality.
24/7 Support
gp99's support team is available 24 hours a day, 7 days a week via live chat in both Bengali and English. If you have a problem, a concern, or need help, reach out immediately.
Minor protection
gp99 strictly observes the 21+ age requirement. Age verification is mandatory when opening an account. If there are children in your household, keep your device and account secure and do not share your password with others.
Recognize the warning signs of a problem
If you notice any of the following signs in yourself or someone you know, seek help right away.
- Feeling a constant urge to place more bets in order to recover money you have lost.
- Hiding your gambling habit from family or friends, or lying about it.
- Continuing to play beyond your set budget and being unable to stop.
- Using money meant for everyday expenses, bills, or debt repayments to gamble.
- Neglecting work, studies, or family responsibilities to spend time gambling.
- Feeling restless, irritable, or low when you are not playing.
- Viewing gambling as a way to solve financial problems.
Steps to use the tools
Set a deposit limit
Go to the "Set Limits" menu in your account settings. Set one or all limits — daily, weekly, or monthly. Lowering a limit takes effect immediately; increasing it takes some time.
Enable time-out
Go to the "Account Break" option and choose how many days you want the break to last. During the time-out you will not be able to log in and promotional emails will be paused.
Request self-exclusion
Contact support to close your account for a long period or permanently. After requesting via live chat or email, action will be taken promptly.
Review your transaction history
Go to the "My Account" section to view full details of deposits, withdrawals, and bets at any time. Assess your situation honestly.
6 simple rules for healthy play
Set your budget first
Decide how much you can spend before you start playing. If you reach that limit, stop — not in hope of a win.
Set a time limit
Watch the clock and do not play beyond a set time. Take breaks in between — get up, walk around, drink some water.
Do not try to recover lost money
If you lose, drop the idea of placing more bets to win it back. Each round is independent — previous results do not affect the next one.
Do not play under stress
Stay away from playing when you are angry, sad, or under stress. When you are not in the right mindset to make decisions, the outcome tends to be poor.
Do not use savings or money for essential expenses
Only play with money that, if lost, will cause no harm to your family. Never put money needed for daily living into bets.
Do not place too much importance on winning
Enjoy the thrill of a win, but do not treat it as a source of income. Luck can turn any day — keep a level head.
The 21+ age limit is strictly enforced
To join gp99 you must be at least 21 years old. This is not a formality — it is our commitment to protecting every user. Age verification is carried out at the time of account registration and when making significant withdrawals.
If there is someone aged 18–20 in your household, use password protection on your account and device. Never save personal information on the gp99 app or website if the device is shared. Report any attempt by a minor to use an account immediately.
It is recommended that you use filtering software on your device to keep children and teenagers away from online gambling. Responsible parenting helps build a healthy family.
Common questions and answers
Enjoy yourself within your limits
There is plenty of entertainment to enjoy at gp99 — enjoy it responsibly.
Cricket Betting
Experience the excitement of BPL, IPL, and T20 matches in a safe environment.
View CricketSlot Games
From Fortune Tiger to Gates of Olympus — hundreds of slot games are waiting for you.
View Slots